Responsible Gaming at FatFruit

Our Commitment to Safer Play

Here at FatFruit, we only allow access to our platform from players aged 18 or over, or the legal gambling age in their country of residence, whichever is higher. Age verification is part of our standard account checks, and we take this requirement without exception. Our Fat Fruit platform is intended strictly for personal entertainment, not for commercial use, and we ask every player to treat their account the same way: as a private space for leisure, not as a source of income or a way to chase losses.

We also ask that you play from a single account. Our systems monitor for multiple accounts and overlapping IP addresses, not only to protect the integrity of our games but also because having more than one account can make it harder for both of us to track your activity and spending in a responsible way. If we detect unusual account patterns, we reserve the right to review the situation, and in some cases suspend access, in line with our terms.

One more thing we're firm about: we do not permit the use of VPNs or similar tools to mask your location. Every player confirms at registration that they are playing without one. This isn't just a compliance matter for us at Fat Fruit — it also helps make sure the protections, limits and licensing rules that apply to your actual country are the ones actually protecting you.

Tools to Help You Stay in Control

We give every player at FatFruit practical, easy-to-use tools to manage their activity. These aren't hidden away in a back menu — they're part of the normal account experience, and we encourage you to use them from day one, not just when something feels wrong.

• Deposit limits: Set daily, weekly or monthly caps on how much you add to your account, so your spending stays within a figure you're comfortable with.
• Loss limits: Cap how much you're willing to lose over a given period, giving you an extra layer of control beyond deposits alone.
• Wagering limits: Restrict the total amount you can bet across a set timeframe.
• Session reminders: Receive prompts about how long you've been playing, so time doesn't slip by unnoticed.
• Cooling-off periods: Take a short break from your account — typically a number of days — without closing it permanently.
• Self-exclusion: Request a longer-term or permanent suspension of your account if you decide you need a full stop.

Our Vegas-style variety of games means it's easy to get absorbed in exploring new titles, tournaments or our Lucky Box and Fortune Spins features, so we recommend setting at least one of these limits as soon as you create your account, rather than waiting until you feel the need for one. You can adjust most of these settings directly from your account dashboard, and our support team is always available if you'd like help configuring them.

It's worth noting that closing your account or applying any access limit also removes your VIP level and its associated benefits. We mention this not to discourage you from using these tools, but so you understand the full picture before you decide — your wellbeing always comes first, and your VIP status can be rebuilt, but a healthy relationship with gambling is worth far more.

Recognising the Signs

Responsible gaming is also about self-awareness. We encourage every FatFruit player to check in with themselves regularly and watch for signs that play may be becoming a problem, such as:

• Spending more money or time than originally planned
• Chasing losses with bigger bets
• Borrowing money to fund deposits
• Neglecting work, relationships or responsibilities because of play
• Feeling anxious, irritable or preoccupied when not playing
• Hiding the extent of your gambling from family or friends

If any of this sounds familiar, we want you to know that reaching out is not a failure — it's exactly the kind of responsible decision we're encouraging you to make. Our support team at Fat Fruit is ready to talk through your options, whether that's adjusting a limit, taking a cooling-off period, or pursuing full self-exclusion.

External Support Organisations

Alongside the tools we provide directly, we strongly recommend connecting with independent organisations that specialise in gambling support. These services are free, confidential, and separate from any casino operator, including us at FatFruit:

We also recommend software-based protections such as GamStop (where available in your jurisdiction) or device-level blocking tools, which can restrict access to gambling sites across multiple platforms, not just Fat Fruit. Using one of these alongside our in-house limits gives you an extra, independent layer of protection.

How We Handle Verification and Account Security

Part of playing responsibly with FatFruit is making sure your identity and account details are verified before any payout. We may ask for documents such as a passport, identity card, proof of residence or a source-of-funds statement, and in some cases a short video verification if documents can't be supplied in Latin or Cyrillic script. This isn't about creating obstacles — it protects both your funds and the integrity of our platform, and helps us confirm that the person playing meets our age and location requirements.

We ask that this information be provided promptly, as winnings may be forfeited if complete KYC isn't supplied within the stated timeframe following a request. If you ever have questions about what's needed or why, our support team is glad to walk you through it.

Restricted Access by Location

As part of our responsible approach to gaming, our licence does not permit access from certain jurisdictions, including Australia, the United Kingdom, the United States, France, Spain, the Netherlands and a number of other listed countries, nor from FATF-blacklisted or sanctioned regions. Some game categories and bonuses also carry additional restrictions in specific countries while a promotion is active. We maintain these restrictions carefully, and we ask players to review our terms to confirm eligibility before registering, as part of playing with us responsibly from the very first step.